Frequently Asked Questions
Everything you need to know about shopping with CBS Deals.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are the products featured on TV the same as those on the website?
Yes, all products showcased in our segments are available for purchase on our website, often at exclusive, limited-time promotional prices.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may cancel an order within 30 minutes of placement by contacting our support team; after that, the order may already be in the shipping process.